Asking good questions in the age of Generative AI​

Unlocking the full potential of innovative technologies like ChatGPT relies on asking well-formulated questions. It is akin to driving a high-performance sports car, where using only the first gear limits your ability to fully utilize its power. Similarly, many organizations face a similar dilemma, failing to tap into the true potential of the technologies they employ and yielding superficial outcomes. This is particularly relevant today with the emergence of controversial generative AI tools such as ChatGPT and Microsoft Bing.

Generative AI operates on the principles of the ancient Socratic Method, engaging in a dialogue of questions and answers between the user and the system. This interactive model, rooted in the teachings of Socrates over two millennia ago, forms the foundation of human-machine interaction. Notably, the roles of teacher and student can be reversed, with humans teaching machines and machines assuming the role of the teacher. To achieve objective and effective results, it is imperative to ask insightful questions in any given scenario. This need is heightened in our current era, where access to knowledge is abundant, resulting in a deluge of information that makes it challenging to discern what truly matters. When interacting with generative AI, this demand becomes even more crucial due to the technology’s unparalleled ability to consolidate vast amounts of information from diverse sources.

Therefore, I strongly emphasize the significance of asking good questions, paying attention to subtle variations that can significantly impact understanding, particularly when engaging with generative AI. Factors such as tone, format, purpose, limitations, and more should be considered. Additionally, as the conversation progresses, incorporating multiple interactions and considering these variations will yield more refined responses. A compelling example of the importance of generating meaningful interactions with generative AI can be observed in the recent valuation of job postings for AI prompt engineers in the United States, with average annual salaries reaching approximately $0.32 million. This analogy can be likened to the story of the genie in the lamp, wherein making intelligent requests along the way is crucial to avoid misinterpretation, which can lead to unexpected and sometimes detrimental outcomes.

Posing well-crafted questions enables greater speed and efficiency. Moreover, asking the right questions grants the freedom to harness the full potential of available technologies, akin to fully utilizing the capabilities of a sports car. To delve deeper into collaboration and interaction with generative AI, one can explore search engines, consult an extended generative AI advisor, or engage with human consultants. Importantly, it is worth noting that this article was generated in the traditional manner, without the known addition of artificial intelligence.

Through asking good questions, we can foster the coexistence of Homo sapiens and “homo artificialis,” this evolving new species.

Written by: Henrique C. Mariano, Founder of Creatinsights, member of Insper Angels and Angels Investor Club.